F secure not updating virus definitions

With F-Secure Anti-Virus, you can open e-mail attachments and use your computer without any fear of virus infections, spyware intrusion or malicious programs that can take over your computer.

F-Secure Anti-Virus has been designed to automate all key tasks required to keep your computer and data safe from viruses - it's so easy, all you have to do is install and forget about it.

It is essential that we maintain the integrity of the network, and protect the Institute as far as possible from viruses or any other activities that could adversely effect vital services.

Whilst Institute IT services are managed locally, all Institute account holders are bound by UCL Computing Use policies.

(To find out which version you currently have, right-click the blue triangle in the bottom right corner of your PC and select 'About...'). Before you install, check first to see if you are infected. Free check-up available from: If you have a Mac, you can download Sophos from the UCL software database. The automatic update for Sophos will not work unless you configure it with the correct UCL username and password - details on the UCL software download page.

You need to have at least version 8 - older versions have security vulnerabilities (click on the Sophos shield and select 'About Sophos Anti-Virus' to check which version you have). Ensure you install the correct version of Sophos for your specific MAC e.g 10.7 and lower OR 10.8 Regardless of which operating system you use, if your computer is connected to the Institute network, you have a responsibility to make sure your computer is as secure as it can be.

There is also a new breed of threats on the Internet, such as carefully planned targeted attacks that can pass through conventional security solutions unnoticed, possibly taking over your computer for illegal purposes.

Older operating systems such as Windows 95, 98 or 2000 are no longer be allowed on the network as the represent a security risk.

This is the preferred method, since we then get notification of any virus infection or intrusion attempt.

You should be using F-Secure version 11.6 or later.

The offline definitions can be used in situations when the Internet connection is down.

In this case, the automatic definition updater in each F-Secure product will not work, since it cannot download the signature files from the F-Secure servers.


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